Setting Up an Account:
- Click to be taken to the Manage Account Page.
- Under the following statement: "If you have not yet registered, please click below. It is quick and very simple to register".
- Click on "Register Now"
- Fill in all required fields showing an asterisk.
- Click on "Submit".
- You are now ready to order.
Customer Service: 800-685-0610
Our Customer Service Representatives will gladly answer your questions Monday through Friday, 8 am to 8 pm EST.
How to Order Online: Credit Card purchases may be made through this web site using our secure checkout. We accept Visa, MasterCard and American Express. Please be sure to complete all necessary information. If you have questions regarding an order, please call Customer Service at 800-685-0610. Charges on statement will appear as "Geiger Catalogs".
Please note that the estimated total given at the time of ordering does not reflect shipping charges or gift certificates used; these charges will be added or subtracted appropriately. If you have any questions please contact us at catalogs@geiger.com.
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Order by Phone:
800-685-0610
Your order can also be placed by phone, call toll-free 8 am to 8 pm EST Monday through Friday. Please have your credit card ready when you call to provide your account number and expiration date. VISA, MasterCard and American Express accepted. Charges on statement will appear as "Geiger Catalogs".
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Shipping: Merchandise pricing does not include shipping charges or applicable taxes. For invoiced orders, you will be billed for actual freight charges incurred. Please refer to the shipping chart below for shipping charges for orders prepaid by credit card or check. For expedited or international shipping charges, please contact Customer Service.
| Shipping Charges - Continental U.S. Only (Ground Method): |
$0.00 - $25.00 |
$8.00 |
$25.01 - $50.00 |
$9.00 |
$50.01 - $75.00 |
$10.00 |
$75.01 - $100.00 |
$11.00 |
| * For each $50.00 or fraction thereof above $50.00, add an additional $4.00. |
| * For International or Expedited Shipping Rates, please call Customer Service. |
| Other Shipping Options: |
UPS 3-Day Select |
add $15.00 to Ground Charges |
UPS 2nd Day Air |
add $25.00 to Ground Charges |
UPS Next Day Air |
add $50.00 to Ground Charges |
UPS International |
Charges dependent on destination
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Ground orders can expect to be received within 5-7 business days. Please refer to individual item descriptions for production time on personalized or made-to-order merchandise. All items are shipping from our warehouse in Lewiston, Maine.
Please allow appropriate transit time for receipt of your order. Expedited shipping is also available. The chart below shows approximate transit times for merchandise shipped from Lewiston to your destination state (Continental U.S.) via UPS Ground.
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Returns:
We will gladly replace any defective merchandise. Before returning a defective or damaged item, please call 800-685-0610 for return authorization. Claims must be made within 10 days of receipt. If the merchandise you receive is damaged during shipping, be sure to indicate this in writing on your delivery receipt. For items with a warranty, please follow the warranty instructions included with the item. Returns of non-defective merchandise must be made within 30 days and will incur a 20% restocking fee. Custom imprinted or personalized merchandise is not subject to return unless defective.
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